Shipping policy

Shipping Policy

Thank you for shopping with APEX86. We work to get orders packed carefully and shipped as quickly as possible.

Order Processing

Most in-stock orders are processed and shipped within 1–2 business days. Orders placed on weekends or holidays will generally begin processing on the next business day.

During periods of unusually high order volume, product launches, holidays, or other circumstances, processing may take slightly longer.

If an item has a longer lead time, is made to order, or is temporarily backordered, this will generally be noted on the product page or communicated to you after your order is placed.

Shipping Rates and Delivery Estimates

Available shipping methods, rates, and estimated delivery times are shown during checkout.

Delivery estimates provided at checkout are estimates from the shipping carrier and begin after your order has been shipped. They are not guaranteed delivery dates unless the selected shipping service specifically includes a delivery guarantee.

APEX86 is not responsible for carrier delays caused by weather, transportation disruptions, holidays, incorrect delivery information, or other circumstances outside our control.

Shipping Carriers

Orders may be shipped using carriers such as USPS, UPS, or other appropriate shipping services, depending on the size, weight, destination, and shipping method selected.

We may occasionally use a different carrier or equivalent service when necessary to provide reliable delivery.

Order Tracking

When tracking information is available, you will receive a shipping confirmation email containing your tracking number after your order ships.

Please allow some time for the carrier's tracking system to update after receiving your shipping confirmation.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We will make reasonable efforts to correct the address before shipment, but we cannot guarantee that changes can be made once an order has entered the fulfillment process.

APEX86 is not responsible for packages delivered incorrectly because of an inaccurate or incomplete address provided by the customer. Additional shipping charges may apply if an order must be reshipped.

Lost or Missing Packages

If your tracking information shows that a package is still in transit but appears significantly delayed, please contact us and we will help determine the appropriate next steps with the carrier.

If tracking shows that a package was delivered but you cannot locate it, we recommend first:

  • Checking around the delivery location and with other members of your household or business.

  • Checking with neighbors or building management where applicable.

  • Allowing up to 24 hours, as some carriers occasionally mark packages delivered shortly before the actual delivery.

  • Contacting the shipping carrier for additional delivery information.

If the package still cannot be located, please contact us at support@apex86.net and we will assist where possible.

Damaged Shipments

If your order arrives damaged, please contact us as soon as possible after delivery.

Please retain the product, packaging, and shipping materials and provide photographs of the damage and packaging when requested. These may be required to file a claim with the shipping carrier.

We will work with you to determine the appropriate resolution.

Incorrect or Missing Items

If you receive the wrong item or something is missing from your shipment, please contact us at support@apex86.net with your order number and a description of the issue.

We will work to correct fulfillment errors as quickly as possible.

International Shipping

International shipping options, when available, will be displayed at checkout.

Customers are responsible for any customs duties, import taxes, brokerage fees, VAT, or other charges imposed by the destination country unless specifically stated otherwise at checkout.

International delivery times may vary significantly due to customs processing and local carrier operations.